Shop for Quality Name Brand Electronics

How does elayaway work?

Wed, 03 Oct 2007 22:39:09 PDT

Q: How does elayaway work?

A: Elayaway works the same way as department stores, it allows you to purchase products online by making monthly payments. Once the full payment is received the product will be shipped.

Do you offer any safety tips for ordering online?

Wed, 03 Oct 2007 22:11:58 PDT

Q: Do you offer any safety tips for ordering online?

A: Here are some rules that can help make your online shopping experience safer.
0) Check for complaints against the company on sites like Resellersratings.com
1) Ensure the item is in stock and has full US warranty
2) Understand tax and shipping charges as well as return policy
3) Verify Secure Sockets Layer (SSL) padlock is present when entering order
4) Use a temporary or single use credit card number, so you number is safe from hackers. American Express and Discover Card offer this type of service. 5) Printout all web pages and confirmations
Check the BBBonline for more tips.

Why should I order from CLEEB Products?

Wed, 03 Oct 2007 22:10:20 PDT

Why should I order from CLEEB Products?

Convenience – In one place, CLEEB Products give you direct access to hundreds of Name Brand Products with low prices, see the broad selection of products we offer, and order from us safely and quickly, whenever and wherever it's convenient for you.
The latest, quality products – You get access to the latest products straight from factory floors. We impose our standards on member factories and suppliers, ensuring that their products are compatible, quality tested, and 100% new with warranty coverage that will get honored. Less than 5% of our products are reconditioned.
Low prices –When we get savings from our suppliers, you get the savings from us, plus discounts are automatic when you become a regular customer.
Excellent shipping – We ship via UPS a very reliable delivery service, if your purchase is $99.00 or more shipping is free.
No hassles – CLEEP Products takes care of all interactions including order handling, returns, warranties, payments, claims, etc. If you receive the wrong or defective product, we will handle it fast and courteous.
Superior Standards – We use only certified suppliers that have a good background and reputation, ones that have sound businesses and finances, maintain high quality and service standards, and demonstrate quick turnaround in shipping product.
Satisfaction guaranteed – Not satisfied? We'll make it right! We will do anything within reason to ensure that our customers are satisfied.

How quickly do you respond to email?

Wed, 03 Oct 2007 22:08:59 PDT

Q:	How quickly do you respond to email?
A:	We will attempt to answer your email within 24 hours, however incoming email from the weekend may require up to 36 hours to be answered. If your email is in reference to a pending order, call us, we have been known to process orders. and packages quicker than answering email

What is your warranty return policy?

Wed, 03 Oct 2007 22:07:53 PDT

Q:	What is your warranty return policy?
A:	See warranty page for full details. A Return Authorization Number is required for all returns. You may obtain this number by sending us an e-mail or calling the toll free number listed on the website.

How can we pay for our order?

Wed, 03 Oct 2007 22:06:32 PDT

Q:	How can we pay for our order?
A:	We accept Visa, MasterCard, Discover, American Express and elayaway. We also accept checks and money orders. Login to our website fill out an order form and mail it to the address listed on the website. Please be advised that if you pay by check, no orders will be processed until the check has cleared the bank.

What will it cost to ship an item?

Wed, 03 Oct 2007 22:05:04 PDT

What will it cost to ship an item?

We ship United Parcel Service regular ground unless an expedited shipping method is selected. Your shipping methods and rates are displayed when you double click the picture of the item desired, and offer the zip code you might be shipping to in the UPS shipping calculator that is provided for you. The weights of the merchandise are listed on the website. If you would like to visit www.UPS.com you should be able to obtain a "shipping calculator" from the UPS tech support team, or a Freight Rate Guide offering shipping rates. If your order is $99.00 or more, shipping is free.

What about Sales Tax?

Wed, 03 Oct 2007 22:04:00 PDT

Q:	What about Sales Tax?
A:	Our order form will apply a 7% Sales Tax to any order that is being shipped.

Will you ship my order USPS?

Wed, 03 Oct 2007 22:02:56 PDT

Will you ship my order USPS?

Yes, we can ship within the United States via the US Postal Service. You must present a PO Box as the delivery address for our US Postal shipping calculator to be activated. We ship into Canada via the US Postal Service however the website will offer Global Express Rates only. If you would like USPS Airmail parcel post delivery you must make a request for this service within the Comment Box of our order form. Please be advised a brokers fee and duties may be due upon delivery by the recipient of the package.

How do I track my packages that have been shipped?

Wed, 03 Oct 2007 22:00:53 PDT

Q:	How do I track my packages that have been shipped?
A:	After our business day ends, you may obtain your tracking numbers by Logging Into the website, clicking on My Account, and clicking on Order Tracking. You will have your complete order history recorded under your account information.

How long does it take to process & ship orders?

Wed, 03 Oct 2007 21:59:48 PDT

How long does it take to process & ship orders?

All orders received Tuesday thru Friday prior to 1:00 p.m. EST will be processed the same business day. Orders received on Monday after 9:00 a.m., will be processed on Tuesday due to the high volume incurred from the weekend. International orders may be delayed one business day. Military, Hawaii, Alaska and Puerto Rico orders being shipped via the US Postal Service will be delayed one business day.

Are your products new or reconditioned?

Wed, 03 Oct 2007 21:58:02 PDT

Q:	Are your products new or reconditioned?
A:	95% of our products are new. If something is reconditioned, there will be an (R) to the right of the model number, and our Factory Renewed Logo will appear in the upper right hand corner of the Detailed picture of the merchandise. Our ninety day warranty will apply.